True Leadership Is Servanthood

True Leadership is Servanthood. Leadership and servanthood seem like direct opposites. Leadership paints a picture of one who leads the team and calls the shots, while the servant is there to execute whatever the leader wants done. Surprisingly true leadership is servanthood, because only a person who has an attitude of a servant has the ability to attract followers.

“You can make more followers in one week by taking an interest in other people than you will make in one year trying to make people interested in you.”

I am not intending to write a book on leadership right here, rather just an article, so I will keep it simple and to the point. The question to ask yourself as a leader is “Am I a leader to serve or to be served, to fulfill my own ambition or to help others maximize their potential?” The irony is; by not giving attention to yourself, you get it anyway. Being self-centred sadly awards you a very small following, if you are lucky to get any.

The True Measure of Leadership is Influence.

 The true measure of leadership is influence. A leader who does not have followers is essentially just whiling up time because every true leader has followers. A leader should influence people to follow him/her and also follow his/her vision. This statement would imply at least three things;

1. A leader should have a vision and a clear direction of where the team is going otherwise it is unfair and an insult to ask people to follow you to nowhere. Leroy Eims expressed it this way “A leader is one who sees more than others see, who sees farther than others see and who sees before others do.”

2. The vision should be strong enough for other people to be willing to follow it by choice not by force.

3. Not only should followers buy into the vision, but they should also buy into the visionary in order to follow him/her. People may love the vision but it does not necessarily follow that they will love the visionary or vice versa. Having people to love the vision is usually the easier part, loving the visionary can be a challenge. The fact that you now possess a good vision does not mean that people have no choice but to follow you. People buy into and consume the leader first before the vision. Therefore, this means that the leader has to possess certain qualities and characteristics that draw people to him/her.

 What characteristics should a leader possess? The two main categories that these characteristics would fall into are;

1. Strategy /actions/ skills and competencies etc

2. Character/ who you are/ your Being.

Both categories are important but if you have to lack one, may your character be stronger. People have to believe in you, trust you and know that you are a person of integrity to allow you to use your skills to chant the course of their destiny. A servanthood character which is normally kind, gentle, humble and caring is likely to attract and draw people to the leader while that of being aggressive, inconsiderate, self centred is likely to repel people. The irony is that everyone wants to draw people who have positive attributes rather than negative attributes even though they themselves have negative attributes.

Biblical Examples of Leadership Through Servanthood

 True leaders are servants of the people they lead. A servant ministers to the needs and interests of others. Paul writing to the Philippians in Philippians 2 v 3-5 says “do nothing out of rivalry or conceit but in humility count others more significant than yourself. Let not each man look only to his own interests but also to the interests of others. Let this mind be in you also which was in Christ Jesus”. As Jesus spoke to his disciples, he said in Matthew 20v27 “And whosoever will be chief among you, let him be your servant”. Jesus also led by example when he washed his disciples’ feet and served them bread and wine (John 13v5-27).

It takes a great deal of humility for a leader to come down to the level of the follower and pick the follower up to the leader’s level. True leaders are there to raise other leaders until their own leadership becomes increasingly unnecessary. If you lead by serving, you can be guaranteed of having followers because you never miss them along the journey. If you simply walk in front or above them, you may be surprised somewhere along the journey to discover that you left your followers way behind or below you, if at all they are still following. Hold their hand and take a genuine interest in them.

Many “leaders” do this “caring business” as an Emotional Intelligence routine just to give the impression that they care about people so that people feel valued in order for them to create a good working environment, even if they are not genuinely doing it from the heart. Unfortunately the day your followers will discover that your care and love is fake and cosmetic, is the day you lose their respect, trust and following.

My mom who is now a retired teacher says “I am a soldier by birth and teacher by profession.” (She had two brothers in the army and I am sure she feels it in her bones that she is wired to be a soldier). I am challenging you to a see that we have servanthood in our DNA because God created us to serve Him hence “be a servant by birth and a leader by profession”. If you are a true servant, you become a good leader by default. To your followers; be encouraging, support them, believe in them, empower them, allow them to express their full potential and do not put a lid on them so that they do not grow above a certain level. Manage people with your heart first then your head. Engage your softer feminine side and take it easy on the tough masculine pedal. Whether male or female, you can be a good leader to the glory of God. Be blessed.

If you have been blessed by this articles and would like to receive more of such kind of newsletters, send a blank email to with the word JOIN in the subject line.

Posted in Service in the Church and Community, Service in the Home/Family, Service in the workplace/Customer Service | Tagged , , , , , , , , , , , , | 1 Comment

Christ is King of Kings, Customer is King, Who Are You?

The old adage goes “The Customer is King”, meaning that we are to treat our customer(s) as king(s). Every king has servants, so if the customer is king, the service provider becomes the servant. Many a time we would like to sing gladly this adage that “The Customer is King” and even make wall hangings of it. Occasionally these hangings are displayed on our beautiful walls yet we are unwilling to play the role of a servant; which is to provide service excellence to the king.

The beauty of this servant and king role is that each one of us gets an opportunity to play both roles at different times in our lifetime. This is because, while we serve our customers, we are playing the servant role but at some point, we also partronise some businesses and we step into the shoes of a king expecting excellent service. The challenge in the king role is to maintain humility and be a “servable” king remembering that your turn to step again into your servant shoes is waiting at the door right behind you.

Perhaps, it is time we learn from the greatest servant who ever lived; Jesus Christ. Even though he was the King of Kings, in humility he came and dwelt among us and died for our sins (not his sins) so that we (not Him) could be reconciled to God the Father. Jesus forsook his position as King to wear the shoes of a servant so that he can be inconvenienced for our convenience. How many times are we willing to serve others in a way that inconveniences us for their convenience?

Matthew 20v26-28 says “It shall not be so among you (fighting to lead). But whoever would be great(leader) among you must be your servant and whoever would be first among you must be the slave, even as the Son of Man came not to be served but to serve and give his life as a ransom for many.” “The Son of Man came to seek and save the lost.” (Luke 19v10). He came to serve and save us so that we may be saved to serve. How then shall we respond to this servanthood? I say it is time to also have the mind that was in Christ Jesus (Philippians 2v5) and serve our generation.

A service provider’s role is to serve. If you acknowledge that your customer is a king, then you are also acknowledging that you are the servant. Many times this is the part we do not want to hear. We want the customer to be king while we are also kings. Let’s have a servanthood mentality and put a smile on someone’s face. You just may make their day!

If you have been blessed by this article, share it with your colleagues and everyone who has a passion to serve.

 Become a Called To Serve Ambassador!

Posted in Service in the Church and Community, Service in the workplace/Customer Service | Tagged , , | Leave a comment

2012 Is a Great Year, Believe It or Not.

Help save a soul

Pray Together, Help Save a Soul

Welcome to Called Serve.

I am glad to be in 2012 walking with God. I hope you are too. 12 is good number; Jesus had twelve disciples. There are twelve tribes of Israel and also interestingly 12 points on the clock. The clock moves a complete revolution when it ticks through all the 12 points. To me 12 symbolises completeness, wholeness. I pray for a fresh anointing to find complete joy and peace, being “anxious for nothing but in everything by prayer and supplication with thanksgiving let your requests be made known unto God”(Phil 4v6). I also pray that you will complete all your hanging projects this year.

Completing projects requires energy, persistence, perseverance and yet all these elements have a stubborn way of being used up right in the middle of the race. You just have to keep on keeping on. It’s not over until it is over. In football they blow the whistle to symbolize the end of the game. When the earth’s game is over, “…the Lord himself will descend from heaven with a cry of command with the voice of an archangel and with the sound of the trumpet of God and the dead in Christ will rise first. Then we who are alive (in Christ), who are left will be caught up together with them in the clouds to meet the Lord in the air, and so we will always be with the Lord” (1 Thes4v16). I pray that you will be among those who will defy gravity and rise to meet the Saviour in the clouds. If you are sure you are going to heaven, take someone with you. Hold someone’s hand this year and pray that they too may be saved. Let this be your desire; to make heaven full and hell empty.

While energy, drive, perseverance, persistence often dry up, be of good cheer because God’s word says in Isaiah 40v31 “but they that wait on the Lord shall renew their strength, they shall mount up with wings like eagles, they shall run and not be weary, they shall walk and not faint.” Therefore “…let us run with endurance the race that is set before us…”(Heb 12v1) to completion. Pray that God will give you a fresh desire, hunger and a thirst for his word. Let it be your desire that you will serve God and our generation this year.

 In the time of completeness, blow your trumpet and sing praises unto the Lord as did the children of Israel after completing God’s instruction on Jericho and the walls of Jericho fell. Obedience, worshipping and praising God can bring down the walls in your life that are standing in the way of your destiny. Why not make a resolution that this year you will praise and worship God more than you will come to Him with a list of demands and things-for-God-to-do list. It is high time we appreciate God for what He has already done in our lives, for all the work that was completed on the cross. It is a time to glorify and give thanks to God! God inhabits the praises of His people. Be a worshipper and experience the goodness of the Lord.

If you have been blessed by this article, bless someone else with it and you will be blessed even more. 

Become a Called To Serve Ambassador Today! Click here

Posted in Service in the Church and Community, Service in the Home/Family, Service in the workplace/Customer Service | Tagged , , , , , , , , , , , , , , | 2 Comments

A Call To Serve

Welcome to Called Serve.

Many people who have patronized one or more organizations would agree that they do not always come out the door with a wide smile. It may seem as if the people in that organization are paid to raise your blood pressure, get you angry/frustrated, kill your morale and make your life miserable. There can be no better classification for this than emotional abuse.

People have become used to abuse and sin in the name of poor service. It is true that you can not stop a bird from flying on top of your head but you can surely stop it from building it’s nest on top of your head. Let me rattle a few cages here, “Most of the poor service kind of abuse we receive is partly our fault”. We allow people to tread on us like some cheap cloth. The only thing necessary for evil to prevail is for good people to do nothing.

Iam certainly not advocating for war or anything close to it, but rather a call to rise up and promote the God kind of service excellence. You may feel that it is hopeless, “what difference can one person make” but wait…Jesus’ disciples, Paul and a few friends turned the world upside down in the book of Acts. None of us are everything but each one of us is something and together we achieve more.

There is enough fighting, cruelty and hate in the world already. The world could use some more kindness, gentleness and love. Service excellence is righteousness. Join a team of people who have a calling to serve and believe they can make a difference in our generation by serving God and Mankind. Become a member of “Called To Serve Ambassadors” and use your God given talents and Spiritual gifts to be the change you want to see.

Like they say, in life there are three groups of people; those who watch things happen, those who wonder what has just happened and those who make things happen. A call to serve goes to those who believe they make things happen. Service is the only difference that makes a difference where there is no difference. Be the difference that will make a difference. Service is what separates the men from the boys and now, may the real men and women please stand up!

Have you found this article to be helpful, useful or valuable? Please spread the word by sharing it with your social network, colleagues, co-workers and friends.

Posted in Service in the Church and Community, Service in the Home/Family, Service in the workplace/Customer Service | Tagged , , , , , , , , , | 14 Comments