Your Host-Patience Phiri Gukushu-Service Evangelist
Advertisements
Tag Archives: service excellence
Looking for True Happiness? Service Works!
True Happiness Is In Service Have you ever wondered why you feel so happy after assisting someone to solve their problem or when you help an old lady by carrying her heavy luggage? How does it make you feel … Continue reading
Posted in Service in the workplace/Customer Service
Tagged Albert Schweitzer, assertiveness, customer service, Customer Service Cycle, Customer Service Self Fulfilling Cycle, happiness, happiness index, help, made my day, make my day, self esteem, Self fulfilling, service excellence, true happiness, WGYTFP, what got you there in the first place
2 Comments
Go Beyond Satisfying Customers, Create Raving Fans!
Customer satisfaction is an integral part of service delivery. The ultimate goal of providing a service is to satisfy the recipient of the service. One man put it this way “The best way to look at service is through the … Continue reading
Posted in Service in the workplace/Customer Service
Tagged advocate, customer, customer expectation, customer experience, customer service, customer service experience, dissatisfied customer, extra mile, loyal customers, loyalist, raving fan, satisfied customer, service excellence, service provider, wow
2 Comments
A Call To Serve
Welcome to Called Serve. Many people who have patronized one or more organizations would agree that they do not always come out the door with a wide smile. It may seem as if the people in that organization are paid to raise … Continue reading
